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House Cleaning FAQ Metairie — NOLA Maid Easy

FAQ

Frequently Asked Questions About House Cleaning in Metairie

Everything you need to know before booking your cleaning — pricing, scheduling, what's included, and more.

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Pricing & Quotes

How much does house cleaning cost in Metairie?

The cost of house cleaning in Metairie depends on the size of your home, the type of cleaning, and how often you schedule. A standard cleaning for a 2-bedroom home typically starts around $120–$160. Our instant quote calculator gives you a real ballpark price based on your specific home in about 60 seconds — no phone call needed.

How does the instant price calculator work?

Our price calculator on the homepage asks a few quick questions about your home — number of bedrooms, bathrooms, cleaning type, and frequency. Based on your answers, it gives you a transparent ballpark price estimate instantly. It's the fastest way to see what your cleaning will cost before booking.

Do you charge extra for deep cleaning vs. standard cleaning?

Yes — a deep cleaning is a more thorough, top-to-bottom service that takes longer and covers areas typically skipped in a standard clean (like inside appliances, baseboards, ceiling fans, and more detailed scrubbing). Deep cleanings are priced higher than standard recurring cleanings. We recommend a deep clean for first-time customers or homes that haven't been professionally cleaned in a while.

Are there any hidden fees?

No hidden fees, ever. The ballpark price you see in our calculator is what you pay. We don't add surprise charges after the cleaning. If anything comes up that might affect the price, we'll always tell you upfront before we start.

Do you require a deposit to book?

We do not typically require a deposit for standard bookings. Payment is processed after your cleaning is complete. For same-day or large move-out cleans, we may request a small deposit to hold the time slot.

See your ballpark price in 60 seconds — no commitment required.

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Scheduling & Availability

How do I book a cleaning?

The easiest way is to use our instant quote calculator on the homepage. You'll get your ballpark price, pick a date and time, and confirm your booking — all online in about 2 minutes. You can also call or text us at (504) 315-8112, or email hello@nolamaideasy.com.

How far in advance do I need to book?

We recommend booking at least 2–3 days in advance to guarantee your preferred time slot. That said, we sometimes have same-day or next-day availability — call or text us at (504) 315-8112 to check last-minute openings.

What days and hours are you available?

We offer cleanings Monday through Saturday, with most time slots available between 8am and 6pm. We do not currently offer Sunday cleanings.

Can I reschedule or cancel my appointment?

Yes, absolutely. We have no cancellation fees. Just give us at least 24 hours' notice before your scheduled cleaning and we'll reschedule or cancel at no charge. We understand life happens — we make it easy to adjust.

Do I need to be home during the cleaning?

No — many of our customers provide us with a key or entry code and go about their day. Our team is background-checked, insured, and bonded. You can leave with confidence knowing your home is in good hands.

What's Included

What does a standard cleaning include?

A standard cleaning covers all main living areas — vacuuming, mopping, dusting surfaces, cleaning bathrooms (toilet, sink, shower/tub, mirror), wiping down kitchen counters and exterior appliances, taking out trash, and making beds. It's designed for homes that are maintained regularly and need a consistent refresh.

What does a deep cleaning include?

A deep cleaning is a detailed, top-to-bottom service. In addition to everything in a standard clean, we also clean inside the oven and microwave, wipe down baseboards and window sills, scrub tile grout, clean light fixtures and ceiling fans, wipe cabinet fronts, and address buildup in commonly neglected areas. Deep cleanings take significantly longer than standard cleanings.

Do you bring your own supplies and equipment?

Yes — we bring all professional cleaning supplies and equipment. You don't need to provide anything. We use eco-friendly, professional-grade products that are safe for children and pets. If you have a specific product you'd like us to use on a particular surface, just let us know.

Do you clean inside refrigerators or ovens?

Inside the oven and microwave are included in our deep cleaning service. Inside the refrigerator can be added as an optional service for an additional fee. Just let us know when booking if you'd like this included.

Our Team & Trust

Are your cleaners background-checked?

Yes. Every cleaner on our team goes through a thorough background check before their first day. We also carry full liability insurance and bonding, so you're protected in the unlikely event that anything is damaged during a cleaning.

Are your cleaners employees or independent contractors?

Our cleaners are W-2 employees — not gig workers or independent contractors. This means they receive consistent training, fair wages, and work as part of a real team. This is one of the main reasons our quality stays consistent visit after visit.

Will I get the same cleaner every time?

We do our best to send the same cleaner or cleaning team to your home every visit. Consistency matters — when your cleaner knows your home, your preferences, and your routine, the results are always better. Occasional substitutions may be needed for illness or scheduling, but we'll always notify you in advance.

What if I'm not satisfied with the cleaning?

We stand behind our work with a satisfaction guarantee. If something isn't done to your expectations, let us know within 24 hours and we'll come back to make it right at no charge. Your satisfaction is the whole point.

Service Areas

What areas do you serve?

We serve Metairie, Mandeville, Lakeview, Kenner, Harahan, River Ridge, Mid-City New Orleans, and Uptown New Orleans. If you're unsure whether we cover your address, use our instant quote tool to check availability instantly.

Do you serve the Northshore (Mandeville, Covington, Madisonville)?

Yes — we serve Mandeville and surrounding Northshore communities. Our team makes regular trips across the lake to serve clients in the Mandeville, Madisonville, and Covington areas. Use our quote calculator to confirm availability in your zip code.

Still Have Questions?

Call or text us at (504) 315-8112, or use our instant quote tool to get started now.

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